Terms of service
Terms of Service
Overview
Welcome to momoincense! “We” and “our” refer to momoincense. momoincense operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (hereinafter referred to as the “Service”). Our store is powered by Shopify, which enables us to provide the Service.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), set forth your rights and responsibilities when using the Service.
Please read these Terms carefully. They contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access the Service.
Section 1 – Access and Accounts
By agreeing to these Terms, you represent that you are at least the legal age of majority in your state or province and that you consent to any minor family members using the Service on devices you own, purchase, or manage.
To use the Service, including accessing our online store or purchasing products or services, you may be required to provide certain information, such as your email, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, complete, and up-to-date, and that you have the rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activity that occurs under your account. You may not transfer, sell, assign, or permit any other person to use your account.
Section 2 – Our Products
We strive to accurately present our products and services on our online store. However, the appearance of products may vary depending on your device, settings, or configuration.
We do not guarantee that any product or service will meet your expectations in appearance or quality, or match exactly how it is described or presented online.
All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic area, or jurisdiction.
Section 3 – Orders
Placing an order constitutes an offer to purchase. momoincense reserves the right to accept or decline any order for any reason. Your order is not accepted until momoincense confirms acceptance. Payment must be received and processed before order acceptance.
Please review your order carefully before submitting. Once accepted, we may be unable to cancel it. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number provided.
All purchases are subject to our Refund Policy.
You represent and warrant that your purchase is for personal or household use and not for commercial resale or export.
Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for products or services is the price in effect when the order is placed and is listed in your order confirmation email. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import fees.
Prices on our online store may differ from physical stores or third-party retailers. Promotional offers are governed by separate terms and conditions, which override any conflicting Terms.
You agree to provide complete, accurate, and up-to-date purchase, payment, and account information and to update your information promptly, including email, credit card numbers, and expiration dates.
You represent and warrant that (i) the credit card information you provide is accurate, (ii) you are authorized to use the card, (iii) all charges will be honored by your card issuer, and (iv) you will pay all charges, including shipping, handling, and applicable taxes.
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or other events beyond our control. Risk of loss passes to you upon delivery to the carrier.
Section 6 – Intellectual Property
Our Service, including trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and related design, selection, and arrangement, is owned by momoincense, its affiliates, or licensors and protected by U.S. and international intellectual property laws.
You may use the Service solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any materials from the Service without prior written permission.
The name, logo, product and service names, designs, and slogans of momoincense are trademarks of momoincense or its affiliates or licensors. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, and trademarks are the property of their respective owners.
Section 7 – Optional Tools
Third-party tools may be made available to you as part of the Service. These tools are provided “as is” without warranties, and we are not responsible for their use or functionality. Use of any optional tools is at your own risk, and you must agree to the third-party provider’s terms.
New features or tools introduced in the future will also be subject to these Terms.
Section 8 – Third-Party Links
The Service may contain links to third-party websites or materials. We are not responsible for their content or accuracy. Your use of any third-party websites or resources is at your own risk.
Section 9 – Relationship with Shopify
momoincense is powered by Shopify, enabling us to provide the Service. All sales and purchases are conducted directly between you and momoincense. Shopify is not responsible for any transactions, products, or damages arising from purchases between you and momoincense. You release Shopify and its affiliates from all claims related to your purchases.
Section 10 – Privacy Policy
All personal information collected through the Service is subject to our Privacy Policy and, in some cases, Shopify’s Privacy Policy. By using the Service, you consent to these policies.
Section 11 – Feedback
By submitting feedback, ideas, or suggestions (“Feedback”), you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display the Feedback for any purpose. You represent that you own or have the necessary rights to the Feedback, that it does not infringe third-party rights, and that it does not contain illegal or malicious content.
We are not obligated to keep Feedback confidential, pay compensation, or respond to Feedback.
Section 12 – Errors, Inaccuracies, and Omissions
We are not responsible for errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping, or availability. We may correct errors and modify or update information without prior notice.
Section 13 – Prohibited Use
You may use the Service only for lawful purposes. Prohibited conduct includes illegal activity, infringement, harassment, false information, malware transmission, unauthorized data collection, and circumvention of security features. We may suspend or terminate accounts for violations without notice.
Section 14 – Termination
We may terminate your access to the Service at any time without notice. You remain responsible for payments due before termination. Sections on intellectual property, feedback, termination, disclaimers, liability limitations, indemnification, severability, waiver, governing law, and other relevant provisions survive termination.
Section 15 – Disclaimers
Information provided by the Service is for general purposes only. Products and services are provided “as is” and “as available,” without warranties, express or implied.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, momoincense, its partners, affiliates, and Shopify are not liable for any damages, including direct, indirect, incidental, punitive, or consequential damages, arising from the use of the Service or purchased products.
Section 17 – Indemnification
You agree to indemnify and hold harmless momoincense, Shopify, and their affiliates from any losses, damages, or claims arising from (i) your breach of the Terms, (ii) violation of any law or third-party rights, or (iii) your use of the Service.
Section 18 – Severability
If any provision is invalid or unenforceable, it will be severed, and the remaining provisions remain in effect.
Section 19 – Waiver; Entire Agreement
Failure to enforce any provision is not a waiver. These Terms, together with policies on this site, constitute the entire agreement.
Section 20 – Assignment
You may not assign or transfer these Terms without our prior written consent. We may transfer or assign our rights without notice.
Section 21 – Governing Law
These Terms are governed by the laws of the jurisdiction where momoincense is headquartered, and you consent to the courts’ jurisdiction in that jurisdiction.
Section 22 – Headings
Headings are for convenience and do not affect interpretation.
Section 23 – Changes to Terms
We may update these Terms at any time by posting changes on our website. You are responsible for reviewing updates. Continued use of the Service constitutes acceptance of changes.
Section 24 – Contact Information
For questions regarding these Terms, please contact us at: support@momoincense.com